Privacy Policy is bound to privacy protection and thus we want to share the policy we have with you.

All collected personal information will be used according to the Data Protection Act 1998 and all other pertinent laws.

Personal information control

Man and Van Star controls all personal information collected by or provided to

How do we use the collected information?

We only gather specifically and knowingly provided information about individuals (such as the one provided during registration or ordering).
The personal information we collect when making an order is used to process and fulfil your order(s). There might be security checks to safeguard against deceptive transactions.

Information about your marketing preferences will also be a target for collection. We reserve the right to contact you about potential information and offers concerning products and services, as well as enable reliable third parties to do the same. The collected information will be implemented in our attempts to better the products and services we have on offer.

Will share the collected information?

We reserve the right to use third parties to carry out services on our behalf. In the event of using third parties to carry out selected services on our behalf we reserve the right to share personal information pertinent to the service we require in order not to limit their functions and complete your order. Such services may include: surveys, package delivery, marketing assistance, processing payments, customer service, data analysis, detecting repetitive information, sending our postal mail or email, fulfilling orders, etc.

In the struggle to safeguard against deceptive transactions, we reserve the right to share personal information with external agencies that will check the liability of the information.

Apart from the aforementioned reasons, we do not share or sell personal information with users or any other services unless you explicitly agree to our doing so.

Cookie Policy

Effective Date: 30.09.2023

This Cookie Policy explains how Man and Van Star ("we", "us", or "our") uses cookies and similar technologies on our removal website (the "Service"). By using the Service, you consent to the use of cookies and similar technologies as described in this policy.

What Are Cookies

Cookies are small text files placed on your computer, smartphone, or other devices when you access the internet. They are widely used to make websites work or improve their efficiency, as well as to provide information to the owners of the site.

How We Use Cookies

When you use and access our Service, we may place several cookie files in your web browser. We use cookies for the following purposes:

  1. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate around the site and use our features, such as accessing secure areas.

  2. Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your name and email in comment forms so you don’t have to re-enter this information next time when commenting.

  3. Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

  4. Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

  5. Third-Party Cookies: In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements on and through the Service, and so on.

Your Choices Regarding Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choices.

Cookies are simple data files which attach themselves to your computer’s hard drive when you visit our webpage through any browser. This allows us to identify your browser and track visitors of the website and its use to better comprehend the way you use our website. This way we will be able to provide only the features which you

use to make the browsing a more pleasant experience.

The use of our services is not possible with your cookies turned off – we advise you to leave them turned on when visiting


We may occasionally make deals with third party companies, enabling the transition to their websites through a widget or banner on our website.

The links we will provide will be to well-reputed and high-quality websites which we believe will be of relevance to your interests. Please be aware that only the third parties regulate the contents of their websites and we accept no responsibility with what you may find there. Other websites have their own privacy policy and you are responsible for reading it and acknowledging their policies.

Customer information protection

We use a secure service for accessing information and processing orders. We implement SSL (secure server software) to encrypt all information you provide.

Your choices

You are not obliged to provide any information to, but you still need to enable cookies to use our services and place orders on our website.
Any preferences are a subject of change and you may do so by contacting us at any time.

What happens when I file complaints to Man and Van Star?

All complaints made to Man and Van Star will be handled competently and fairly. We will keep you informed either by email or telephone about the changes made and we will make sure to resolve any complaints within 64 hours of filing. In the event that you are not happy with the resolution, please contact us.

Policy changes

If we make any changes on our privacy policy, we will update this webpage.

Share your thoughts on the matter

We welcome all comments and inquiries on our privacy policy.

Please keep us posted if you have any questions via email or by calling us on 020 8746 4391.